Do You Have a Problem With Data Silos?

Jill Pellegrino is the VP of Recruitment and RWE at CVS Health Clinical Trial Services. Real-world evidence uses data collected in a real-world setting and can supplement data collected in the controlled setting of a clinical trial. It could be used to measure safety outcomes, the efficacy of treatments, or behaviors that impact the quality of life.

Jill explains, "Most parties that are relying on real-world data are pulling it from claims or medical records. And this data is often de-identified, but it can be patchy because it needs to be pulled from multiple sources. At CVS, we have access to clinical data that's more cohesive because it spans across our different businesses and brings in data from payer, pharmacy, and provider in one set."

"But we don't just rely on clinical data when we're thinking about real-world evidence. We invite our customer community to participate directly in research opportunities, which allows us to gather insights directly from the patients. That patient voice is really helpful in illuminating variables that may be impacting their healthcare decisions as well as the disease burden impact on their daily lives."

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