67: Successful Business Model Change with Caroline Johnson - the journey from Service to Value
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Shifting from Service to Value in Recruitment
This chapter explores the strategic transition of recruitment agencies from traditional service models to value-driven approaches that resonate with both creative talent and client businesses. It emphasizes the necessity of crafting inclusive narratives that prioritize client needs while fostering creativity, as well as the importance of leadership commitment in this transformative journey. By discussing innovative strategies and real-world examples, the chapter encourages agencies to unlock new business opportunities and redefine their market positioning.
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