The Importance of a Managerial Revolution

Top officials and socially ponsible ministers were plunged into the tramatic experience of the grimea battle. It seems little short of a tragedy that this kind of experience cannot be had vicariously, although it can be pointed at. For those involved, perceptions of the management process radically changed. One senior minister said flatly that the government would have collapsed that night if it had not had the sibernetic tools.