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E120: What does the future of tech look like when it costs $0 to switch software?

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Navigating the Shifting Tech Landscape

This chapter discusses the changing dynamics of technology, particularly regarding the decreasing costs of switching software platforms. It explores the role of AI and Kubernetes in facilitating transitions, while also addressing the challenges enterprises face in making these shifts despite lower costs. The speakers reflect on customer acquisition costs and the need for significant service improvements to compel users to switch providers.

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