15min chapter

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Episode 502: Have a Plan or Throw It Away

Software Defined Talk

CHAPTER

CEO Memo & Employee Disconnect

This chapter discusses the impact of a new CEO on company culture and communication, focusing on an executive memo that highlights personal connections to the product. It humorously critiques the balance between leadership enthusiasm and employee concerns, illustrating how anecdotes woven into corporate messaging can resonate or disconnect with staff. The conversation also explores broader themes in corporate communication and strategic responses to evolving customer expectations, particularly in the realm of AI.

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