4min chapter

Rotman Visiting Experts cover image

How to lead in a time of outrage

Rotman Visiting Experts

CHAPTER

Navigating Moral Commitments in Global Markets

This chapter examines IKEA's struggle to balance its progressive Western values with the conservative customs of Saudi Arabia. It details the company's initial tactics to navigate censorship and the subsequent backlash as societal norms evolved, highlighting the challenges of maintaining moral integrity in international operations.

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