The Importance of Onboarding Processes

The biggest wins are often investing more time into thinking about how we are actually using it. If you haven't got the ability to customize, make sure. Help your users get up and running and follow similar ways of working. I've had a huge success recently with something extremely simple, like a 10 step process describing a tool that people get into for the first time. It's just 10 images showing different screenshots and what you can do with the different parts of the tool. That maybe is a lot, lot more valuable than actually making sure that things are censored along or right hand column is 200 pixels wide, or whatever.