PX Espresso☕with Luke O'Mahoney cover image

002 - Natasha Delisle-Barrow - Adopting a UX approach to Employee Experience

PX Espresso☕with Luke O'Mahoney

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The Dangers of Personalization

I think what happens is, you know, it's like the natural kind of human characteristic to want to organize and label. And if you see job titles meaning so much to people, even though we know that job titles can be quite archaic in an all-way thinking, quite limiting. I was in a conversation with somebody earlier this week who has taken over a sort of more operational role in their company. They had gone through so many changes with leadership leaving that they felt that what they needed to do was a restructure. We've got to order everything," he says.

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