S2 E9: The ABCs of SOPs, with Jasper Polak
Leader's Lens
How to Keep Your SOPs Current
"Keeping the current is a very important part of making sure that they continue to be used," she says. "I always include an SOP, a clear owner, not two people, not three people, one person." She adds: "You want to make someone responsible for making sure that we're not looking at a document from 10 years ago"
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