Welcome to another episode of Within WordPress, where we explore the world of WordPress. This time, our guest is Danil Michailovas from Omnisend, a Lithuanian-based company that's also operational in the United States.

Omnisend offers an e-commerce marketing platform specializing in automation and communication services. In this comprehensive discussion, Danil talks about the unique challenges and opportunities of running a business within the WordPress environment, focusing on the importance of robust data management, backward compatibility, and more.

Welcome to another episode of Within WordPress, where we explore the world of WordPress. This time, our guest is Danil from Omnisend, a Lithuanian-based company that's also operational in the United States. Omnisend offers an e-commerce marketing platform specializing in automation and communication services.

In this comprehensive discussion, Danil talks about the unique challenges and opportunities of running a business within the WordPress environment, focusing on the importance of robust data management, backward compatibility, and more.

It makes for an insightful episode for anyone interested in WordPress, e-commerce, and website development.

The episode begins with an introduction to Danil and his connection with WordPress. We delve into Omnisend and its market around the 2-minute mark and look at Omnisend's approach to the WordPress community shortly after. At the 6th minute, the conversation turns to Omnisend's business model, target audience, and data-driven product features.

This is followed by a discussion on Omnisend's customer engagement strategies, including their innovative approach towards recovering lost sales. Towards the latter half of the episode, we delve into the importance of understanding customer behavior and product engagement. The impact of different communication channels is explored, including email, SMS, and push notifications.

The conversation reveals the power of data in decision-making, stressing the role of relevance and timeliness in customer engagement.

Danil further elaborates on how technology shapes customer behavior and focuses on the challenges posed by platform differences. Later in the episode, the discussion pivots to the importance of timely and reliable webhooks, the handling of backward compatibility, plugin updates, and the structure of the Omnisend team.

Tune into this episode for an extensive and insightful discussion, valuable to anyone engaged in WordPress, e-commerce, or website development.

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