
When ‘Best Practices’ Backfire
HBR IdeaCast
00:00
Experiential Taking Exercises for Managers
Exercises about what we call prespective taking. This can be the pespective of a different point in time, but it can also be of another person. And placing someone in the shoes of someone else can help uncover some of these emotional attachments to bad practices. What can managers do to get more of their front line employees to really tell them this practice doesn't make any sense?
Transcript
Play full episode