Intercom on Product: The AI revolution and the future of customer service
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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The Future of Bots, AI and People
The new role and support leaders of the future, I mean like mid-2023, right? Like managing the intelligence, managing the bots, managing the knowledge management. How do we measure the customer experience when the majority of it is automated? There will be new jobs created. A lot of people who are best equipped to take those jobs with people who have do jobs today.
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