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120. The biggest surprises (and letdowns) of 2025 so far

Point Me To First Class

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Disillusionment in Travel Rewards

This chapter explores the growing frustrations regarding recent changes to major credit cards, particularly focusing on the Amex Business Platinum and Chase Sapphire Reserve. It highlights concerns over increased annual fees, diminished benefits, and the devaluation of rewards programs, affecting consumer loyalty and satisfaction. The discussion reveals a strong desire for meaningful rewards amidst rising costs, with hopes for reconsideration of proposed changes to better serve consumers.

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