5min chapter

Finding Our Way cover image

35—The Actualized Design Executive (ft. Daniela Jorge)

Finding Our Way

CHAPTER

Design Thinking

PayPal's design leader says workshop facilitation is a core part of their skill set and value delivery. What are some of the other design superpowers that especially come into play at the executive leadership level? One of them is obviously, this will sound very obvious, but I think it's being customer centric.

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