Effective Communication Is Clear, Correct, Concise and Compassionate

Effective communication depends on understanding and empathizing with the person that you are communicating with. If someone's upsetyou can't begin to talk about anything useful until you've helped them feel better, even if it's unrelated. Tai: I think what a lot of em are kind of missing is, like, effective communication defent defence. We're going to get into more of the technical stuff here in a bit, but it's important to start there.