What's Going Wrong With Social Media?

Social media was supposed to be this free marketplace of ideas, democratic platform where each individual had their voice. Pranay's assumption has been relied over the last few years and we now know that context is required for people to comment in or also have expert opinions on these issues. You still need people who are deeply interested in an issue, have great knowledge about that issue and also whose stakes are high on an issue. So, their value, you should have more weightage than the people who can just open, get up in the morning and tweet about the issue, right?