How to Handle a Dispute With a Merchant

In the US, fast payments discussions have centered around person-to-person, business-to-business, bill payment, and digital wallet funding in/out scenarios. In 2022, RTP® processed $72B, the majority of this volume communing from PayPal and Venmo funding activity. Zelle has reached a highly respectable $629B in person-to-person payments, traversing into “person-to-sole proprietor” territory. ACH, the workhorse of bulk payments is, as we say “hotter than ever” with Same Day ACH seeing an 86% year-over-year increase growing from $943B to $1.758B annual volume. But what about consumer-to-business purchases? Is there an opportunity for the US to see momentum in open banking and fast payments move into the commerce domain as they are in India, Brazil, and other countries? What will it take - and are we ready - to “pay by bank”?

Yvette Bohanan welcomes Eric Shoykhet, CEO & Co-Founder of Link Financial Technologies, to this episode to share his thoughts on the topic.