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BDTP. Building Two-sided Marketplaces with John Doherty
UI Breakfast: UI/UX Design and Product Strategy
Do You Have a Lead Qualification Process?
Jane: The first thing i handed off was the the lead qualification side. I had recorded a bunch of those phone calls. They went and listened to them, and, you know, anthey kind of took their own. And then basically having formalizing that, like vetting checklis,. cause, as you said, it was all in my brain before. When something is in the founder's brain, it doesn't scale. You can't hand it off without actually having a process, and a written out process at that.
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