How Will Your Banking and Investments Change? (Exploring Recent Trends in a Roundtable Discussion)
The Stacking Benjamins Show
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Is There a Customer Service Touch From a Bank?
"It's time for the branches to just, you know, disappear likea there's a couple of things that i still will need to do in a branch," says Paula. "I think being able to talk to an actual human if you place a phone call, so in the event that you do need to have a one on one conversation with another person,. I think that's a personal touch that does not require a brick and mortar establishment", she adds.
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