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022-Getting to Yes: Negotiation for non-negotiators (part 2 of 2)

Project Management Happy Hour

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How to Negotiate With a Customer on a Cloud Based Solution

Don't reject their position, but certainly don't accept it either. Instead, always ask why and negotiate to the why and not to the position. Start with an assumption that there is a valid reason why they have their position for example. The clouds of pain in the acid. I want to be in the cloud.

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