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394 Selling The Price Increase by Jeb Blount

The Marketing Book Podcast

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The Importance of Fear in Price Increase Conversations

Sally Kohn: The greatest failures in price increase conversations are often self-inflicted. She says we're already emotionally involved in our worry and our fear. And because of that, we don't want to do it. So we put it off, which makes it even worse," she says. "We can make some pretty bad mistakes with our customers when we're having those conversations"

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