Getting Overwhelmed - How to Control Emales in Your Support System

If somebody sends you an e mill to your private a mill address that you haven't made available anyway, they've just kind of done some research and hunted it down. You simply tell them, unfortunately, because of the number of emales we get, umber of members that we do have, we can't provide one and one support vi emil. So what you'll need to do is post this inquiry in the forum. Or let's say you've got a customer support system, using something like help scout, for example, where people should only be emaling you if there are problems with their account. If you find that people are emaling that or using that ticketing system