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EP #106 - Jeremias Meier: Spinning A Product Out Of A Service Business

Swisspreneur Show

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Having a Good Customer Care Team Is Crucial

The company has built a team of specialists who focus on one specific module. They work closely together with the product owner to solve problems. The key is good collaboration between customers and technical support, says Am. "We are not there that we see every problem before before it hits the custom e"

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