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Reflections on Technology Trends, AI Impact, and Memorable Episodes - JSJ 665
JavaScript Jabber
The Shift in Software Quality and Customer Relationships
This chapter discusses the shift in software quality paradigms from a customer-centric approach to one influenced by investor priorities and data exploitation. It emphasizes the importance of a solid financial relationship between businesses and users for enhancing product quality and evaluates the implications of the Software as a Service (SaaS) model.
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