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#61 - Net Promoter Score or Product Market Fit? (Ben Grynol, Chris Jones, Josh Mohrer & Scott Klein)
LEVELS – A Whole New Level
Is Speed the Number One Thing Email Users Are Looking For?
Rahoul: The micrometrics are an interesting thing, because if you only pay attention to that, then you might not find what people actually want. So let's use superhuman where the main value prop when rahoul did that exercise with the team, speed was like the number one thing. If they didn't look at speed being this factor they might have been building against, fea s like, well, a better way of scheduling meetings, calendaring, integration but it's still kind of slow and clunky. You don't get to product market fit.
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