In this episode of the HR Leaders Podcast, I was joined by acclaimed Harvard Business School Professor Amy C. Edmondson. Amy's latest research and book, "The Right Kind of Wrong: The Science of Failing Well," examines a topic most business leaders shy away from - how to productively learn from our failures and mistakes.
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Episode highlights
00:00 - What you will learn
01:42 - Why study organizational failure?
02:38 - Learning from mistakes is essential
04:23 - The different types of failures
05:33 - What makes a "good" failure?
07:16 - How errors often have multiple causes
08:22 - Learn from complex failures by speaking up
09:21 - Practices to prevent complex failures
13:19 - Chris' story of innovating in silence
15:24 - Why the stigma around failure
16:15 - Successful people fail more
17:20 - Hiring those comfortable with failure
18:35 - Growth mindset from sports/military
19:24 - How schools instils binary pass/fail mindset
20:49 - Reframing failure as getting better
22:02 - Not all failures are alike
22:43 - Differentiating mistakes and failures
24:01 - Most successful companies fail more
25:09 - Need for psychological safety
25:58 - Discomfort enables growth
26:49 - Biggest misconception about failure
27:55 - Amy's current and future research
29:00 - Practical steps for organizations
29:46 - Link to employee experience
About HR Leaders Podcast: Join Chris Rainey as he chats with the world's top Chief People Officers, CHRO’s and industry experts who share their experience, insights, lessons learned and how they are shaping the future of work for business and society.
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