The Importance of Focusing on the Biggest Consumers of Knowledge Within an Organization

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Margot Brown: The folks at the bottom tend to be the biggest consumers of knowledge within an organization. They typically don't want anything that's going to upset their applecrumbs. If they see their staff is happy and their concerns are being addressed, then you got a win-win-win situation.

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Margot Brown, Director of Knowledge Management at The World Bank Group. Margot has been at The World Bank Group for 5 years where she focuses on knowledge and information strategies that take the unique combination of people, content, products and services and turn it into a competitive advantage.

Margot's has over 15 years experience in Knowledge Management with previous work at organizations like KPMG and Canada Health Inforway serving in Director level roles.

Note: The views expressed by guests are their own, and do not necessarily reflect the views of their organization.

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