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3min chapter
Intercom’s approach to a great on-call experience | Brian Scanlan (Intercom)
Engineering Enablement by Abi Noda
How Dave's on-Call Compensation Changes Impacted the Company
On-call compensation of course is sort of a hot topic right now and we'll come back to it later but I want to shift to talking about the changes you made and how you made them. Really excited for listeners to get to hear about your approach. It did come from a number of sources there wasn't just one individual certainly wasn't just me who or anything like that who decided that we need to fix this problem.
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