“Wait, We’re Still Guessing?” Why HR Needs Better Data - NOW
Workplace Stories by RedThread Research
Navigating AI in People Analytics
This chapter examines the evolution of user experience in AI assistants and chatbots within organizations, focusing on challenges posed by multiple vendors. It highlights the disparity between vendor claims about AI capabilities and actual customer experiences, raising concerns about bias and the effectiveness of AI integration in HR solutions. The discussion also speculates on future technology trends, including the potential for a unified data mesh to enhance user interactions with data.
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