Mastering the Art of Communication

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The chapter explores how successful communication is a learned skill, emphasizing the importance of understanding the rules governing effective conversations. It highlights the complexities of different conversation layers and how miscommunication can arise when they are not aligned. Personal experiences and insights are shared, illustrating how emotional matching, vulnerability, and listening attentively can lead to more meaningful and effective communication.

What if you could communicate effortlessly with anyone, instantly establishing trust and connection? According to Pulitzer Prize-winning journalist Charles Duhigg, author of the new book Supercommunicators: How to Unlock the Secret Language of Connection, the most compelling communicators don't possess any magical talents. They've simply mastered the hidden rules that govern how we connect through conversation.

Learn techniques to identify the 3 types of exchanges occurring simultaneously in every interaction. Discover how vulnerability and "deep listening" forge bonds of trust. Gain insight into dissolving conflict through empathy. Whether one-on-one or on stage, communication can change lives. This research-backed episode reveals the science of forging genuine understanding.

You can find Charles at: Website | Instagram | Episode Transcript

If you LOVED this episode you’ll also love the conversations we had on our partner podcast, SPARKED with Ben Guttmann about how to communicate simply and clearly.

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