4min chapter

Marketing Against The Grain cover image

How We Hacked Hubspot With Ai To Make Free Money

Marketing Against The Grain

CHAPTER

Improving Customer Service with AI in Chat Interface

Exploring the use of AI to enhance customer service by automating responses to straightforward inquiries, allowing human agents to focus on more complex issues. The chapter also details the training process of AI models for chat interfaces, overcoming initial challenges to match human-level satisfaction and drive higher conversion rates.

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