
The Key to Mastering Conversations and Being Memorable
Front Row Seat with Ken Coleman
00:00
Bridging Generational Communication Gaps
This chapter explores the communication challenges faced by Gen Z, especially in the workplace, highlighting the necessity of clear communication norms. It emphasizes the importance of acknowledging awkwardness in conversations about sensitive topics like race and politics. By advocating for curiosity and understanding differing perspectives, the chapter encourages deeper connections amid growing media fragmentation and societal divisions.
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