When you get in an argument, parts of your brain actually shut down that make it almost impossible for you to hear the other side or reason logically. "You are incredibly a slave to your emotional state," he says. If I'm really trying to pull somebody over to my side, there's a lot of things that I need to keep in mind and not lose sight of our shared goal. Don't ever attack the person, attack the problem. That's like relationship advice too, right?

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