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#123 McKinsey Partner to Indie Freelancer - Adam Braff on writing online, the gig economy, consulting skills, consulting
The Pathless Path with Paul Millerd
Turning Data Into Insights
J.P. Morgan Chase had 60 million customers across all of their different consumer products, checking accounts and credit cards. What I was taking from the McKinsey days was a little bit about customer experience but much more about data and analytics. The first thing is you have to define success, define the problem and figure out what kind of insights can actually be useful.
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