Resilience Is the Best Thing to Do in an Unexpected Situation

I don't think you can write a playbook for any of this stuff, right? I think that resilience is about the speed and strength of your response to adversity. The best thing you can do is build routines that might be applicable in an unexpected situation. High reliability organizations exhaustively make lists of things that could go wrong. They pre-check them and then every time they have unexpected failures, they expand that list.