
Classic Cadillac on Hospitality in Service Lane, Benzel-Busch on Luxury Fixed | Daily Dealer Live
Car Dealership Guy Podcast
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Enhancing Customer Engagement in Automotive Service Operations
This chapter explores the proactive strategies utilized by a dealership's Business Development Center to improve customer engagement and service retention. It emphasizes the importance of diverse communication methods and the growing focus on fixed operations as car owners retain their vehicles longer.
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