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#205 - Kasey Stewart: Suckerz - How This Brand Powered Launch With 300 Million Organic Views

DTC POD: How The Best Brands Are Built

CHAPTER

How to Use Community SMS to Improve Your Customer Experience

community SMS is for what part of the user journey do they come. Does it provide them better support does it come into your flow like hey your orders arriving? I wanted to be the first option for people to use because it's like the least period of entry you know for somebody who's just do it and I feel like the threshold for people to want to get up with their numbers getting less and less some are like you wouldn't give our email a long time ago because you didn't want to but now it's like at first people don't want to give up their telephone number, he says.

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