Episode 27 - Gullible Goldfish, Ghost Fleets & a nasty bout of 'enshittification'
The Grumpy Strategists
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The Decline of Quality in Digital Platforms
This chapter explores the concept of 'enshittification,' recently recognized as the word of the year by the American Dialect Society. It discusses how online products and services degrade over time as profit motives overshadow user experience, ultimately harming both consumers and providers.
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