6min chapter

VUX World cover image

Building an effective digital assistant for banking with Bill Hawks, Citizens Bank

VUX World

CHAPTER

Scale Your Business - Scaling Your Business Model

Elo is a bank that uses conversational AI to help customers with their banking. It's available on almost every platform, doesn't do everything yet, but it's available in email, there's a website shortcut that enables you to make secure payments via it. If we can get to that stage of having mortgages approved automatically by AI, regulation aside, and loans approved and that kind of stuff, that is really transforming because you can have digital workers selling stuff 24 or 7 without any human involvement at all - which is mad.

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