Working With Legal - A Transformational Moment

The insight share is sort of the moment after the team has done, it's talked to a lot of users and stakeholders. And so you'd literally had people on the team who were going out and interviewing and serving and talking to people about the experience of working with legal. "I was just stopped cold because I'd never really connected what I was trying to do," she says. So that was a transformational moment for her.