Dr. Nicole Price: From Engineer to Empathy Revolutionary
The Empathy Edge
Empathy as a Tool for Organizational Success
This chapter explores the essential role of empathy in fostering organizational success, referencing a study that highlights its impact. It discusses the dual nature of empathy, advocating for its broader acceptance as a vital professional tool.
How do you get analytical, process-driven people like engineers, lawyers, and doctors to see the value of empathy and human connection? It's not that they CAN'T embrace it. It's just that they see the world and how to solve problems differently.
My guest, Dr. Nicole Price believes two things: 1) everyone wants to do a good job and 2) empathetic leadership is critical to helping to leverage that desire. Today we talk about how she became an empathy revolutionary, how to open up a broader path to empathy, and why diversity doesn't work when saddled by apathy. Dr. Price shares how a traumatic event opened up her capacity to connect through emotion and better impact performance - and why she now helps others understand that those who are emotional can also be logical. We discuss how to link accountability to commitment and why her role as a translator helps logical thinkers understand they don't have an empathy deficit, but that there are multiple roads to empathy that are a better fit for the way they experience the world.
To access the episode transcript, please click on the episode title at TheEmpathyEdge.com
Key Takeaways:
- When people understand people better, it transforms them from the outside in. They don’t need to be practicing empathy for the right reason initially, but it will change most people eventually.
- It is not unusual for doctors, lawyers, and engineers to think they are better than those who are not at the same level as them. This is a barrier to empathy, but one that can be overcome.
- Empathy is a method of information gathering. For some, they will be attracted to that rather than the emotions of empathy. There is no wrong way to begin your practice of empathy.
"Engineers are taught to listen for accuracy. But when I'm trying to be empathetic, listening for accuracy is not helpful to me. I'm supposed to be listening for understanding." — Dr. Nicole Price
Episode References:
- Rhonda George-Denniston: Why Betting on Your People Leads to Market Domination
- Never Split the Difference by Chris Voss
Dr. Nicole Price, CEO, Lively Paradox and author of Spark the Heart: Engineering Empathy in Your Organization
Dr. Nicole Price believes two things: 1) everyone wants to do a good job 2) empathetic leadership is critical to helping to leverage that desire. She is an empathy revolutionary who teaches leaders how to build more empathy in organizations. Her clients range from manufacturing facilities to school districts. She is the author of seven books centered on being an exceptional leader—most notably Spark the Heart: Engineering Empathy in Your Organization.
Connect with Dr. Nicole Price:
Email: nicole@livelyparadox.com
Lively Paradox: drnicoleprice.com
LinkedIn: linkedin.com/in/nicoledeniseprice
Facebook: facebook.com/nicole.denise.price
Instagram: instagram.com/drnicoleprice
Threads: threads.net/@drnicoleprice
Book: Spark the Heart: Engineering Empathy in Your Organization
Join the community and discover what empathy can do for you: red-slice.com
PRE-SALE SPECIAL! Pre-order 1 to 99 copies of Maria's new book, The Empathy Dilemma for your leaders, exec team, (or yourself?!) and GET 30%! bit.ly/TEDSpecialPresale Offer ends August 27, 2024!
Connect with Maria:
Get the podcast and book: TheEmpathyEdge.com
Learn more about Maria and her work: Red-Slice.com
Hire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-Ross
Take my LinkedIn Learning Course! Leading with Empathy
LinkedIn: Maria Ross
Instagram: @redslicemaria
X: @redslice
Facebook: Red Slice
Threads: @redslicemaria
We would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!
The AI-powered Podcast Player
