5min chapter

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#237 - Chris Voss - How To Negotiate Like An FBI Agent

Modern Wisdom

CHAPTER

How to Say No More Productively

The compulsion to talk is just precisely the word I was thinking there. Is that linked to our addiction to correction that you talk about? Yeah, it's an interesting question. There has to be a point that you reach during a negotiation where like you have to give a negative answer. How can we say no more productively? You know, our first way of saying no is how am I supposed to do that? It triggers so much in the other side. If they don't feel attacked, they feel collaborative and collaborate better.

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