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Squawk Pod
Revolutionizing Customer Interaction with AI
This chapter explores Sierra, a startup that leverages AI agents to transform customer engagement by enabling real-time interactions. It discusses the evolution of technology in customer service, drawing comparisons to past innovations while emphasizing the need for efficient AI integration in businesses. The conversation also highlights the competitive landscape of AI technology, the necessity of responsible deployment, and the implications for the future of startups in this dynamic market.
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