18min chapter

The Tim Ferriss Show cover image

#730: Reed Hastings, Co-Founder of Netflix — How to Cultivate High Performance, The Art of Farming for Dissent, Favorite Failures, and More

The Tim Ferriss Show

CHAPTER

Navigating Decisions and Community in Business

This chapter explores the critical role of open communication and systematic evaluation in decision-making, using a '10 to negative 10' scale as a framework for feedback. The discussion highlights the delicate balance between customer satisfaction and financial growth, with a personal reflection on the development of a unique skiing experience at Powder Mountain. Additionally, it touches on the speaker's commitment to education reform and cultural values shaped by their experiences in various leadership roles, including their time at Netflix.

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