Navigating Decisions and Community in Business | 18min snip from The Tim Ferriss Show

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#730: Reed Hastings, Co-Founder of Netflix — How to Cultivate High Performance, The Art of Farming for Dissent, Favorite Failures, and More

The Tim Ferriss Show

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CHAPTER

Navigating Decisions and Community in Business

This chapter explores the critical role of open communication and systematic evaluation in decision-making, using a '10 to negative 10' scale as a framework for feedback. The discussion highlights the delicate balance between customer satisfaction and financial growth, with a personal reflection on the development of a unique skiing experience at Powder Mountain. Additionally, it touches on the speaker's commitment to education reform and cultural values shaped by their experiences in various leadership roles, including their time at Netflix.

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Reed Hastings became executive chairman of Netflix in 2023, after 25 years as CEO. He co-founded Netflix in 1997. Reed is also a majority owner of Powder Mountain. He is currently on the board of several educational organizations including KIPP and Pahara.

Timestamps for this episode are available below.

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Timestamps:

[00:00] Start

[06:34] Alfred Lee Loomis and Tuxedo Park.

[07:53] Risk tolerance: nature or nurture?

[10:56] Cultivating culture that “eats strategy for lunch.”

[15:41] The logic behind generous severance.

[17:02] Adapting to Pure chaos.

[18:44] Reference checking potential hires.

[20:29] Context vs. control.

[22:35] Radical candor.

[24:15] Guardrails for maintaining work/life balance.

[27:04] Farming for dissent.