In this project, i studied primary care practices working to transform the way they delivered care. And what we found was that the teams used different approaches. The groups that pursued one or the other didn't do as well as the groups that pursued both. By undertaking both simultaneously, a practice thit could create a positive upward spiral That just got them better at making the change.
In this episode of Think Fast, Talk Smart, Sara Singer, a professor of organizational behavior (by courtesy) at Stanford Graduate School of Business and a professor of medicine at Stanford School of Medicine, sits down with lecturer Matt Abrahams to discuss the role of open communication in high-performing teams. “Learning requires leadership that reinforces learning, a supportive environment, including especially psychological safety, but also an appreciation for differences when you’re working with people of lots of different backgrounds, and openness to new ideas,” she says.
Connect: