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The Importance of Trust in a Good Job System
Workers are in their own vicious cycle of poverty, because low pay drives stress when you have multiple jobs. At Maricadona, the Spanish retailer, one of their principles is everyone is reliable. That means we can trust everyone to do a good job. If they can't, we need to look in the system to see where is there a problem that prevents them from doing a good job? Or did you hire the wrong person?