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Quality assurance for conversational AI systems with Christoph Börner, CEO, Botium

VUX World

00:00

Is Monitoring a Good Thing?

In an immature team, you are already missing the right roles. As an enterprise company, building a bot without the data scientist, someone who is skilled in analytics, someone who knows about linguistics, this can only fail. You can have the best backend from the developers or full stack developers. And then you've got the full kind of end to end, as you've explained there, beginning with data, informed by transcripts, building out models, testing it, rolling out, monitoring it.

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