"Live Players" with Samo Burja and Erik Torenberg cover image

Urbanization, Technology, and Global Shifts

"Live Players" with Samo Burja and Erik Torenberg

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Transforming Client Engagement through Insights

This chapter explores the creation of a specialized information product aimed at enhancing client relationships through weekly case studies. It also discusses how the original goal of client briefings evolved into a broader offering that democratizes access to valuable insights, while emphasizing the need for deep knowledge to drive effective digital governance reforms, using Estonia as a case study.

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