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Building a $1B Software Giant Emphasizing Substance Over Speed with Howie Liu

Startup Grind

CHAPTER

The Power of Customer Feedback in Product Evolution

Early on, Dropbox was not really a tech tool made for other techies. But pretty early on we just noticed all of these teams and kind of from all over the place. There were other companies out there that were coming in and virally growing faster than most of our consumer users were. And so we pretty quickly realized that this was actually a product that empowered teams and companies as much as it did consumers.

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