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2min chapter
The History Of Personalization
MarTech Podcast ™ // Marketing + Technology = Business Growth
Enhancing Customer Experience Through Personalized Interaction
This chapter explores the crucial role of personalization in enhancing customer experience, moving beyond mere marketing strategies. It features a health plan provider's innovative use of personalized video content to effectively communicate complex information, leading to improved customer understanding and satisfaction.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode